Wednesday, November 17, 2010

    Johar-munsiari watch  

To
      The honorable Member of Parliament
       Sri Pradeep Tamta
        New Delhi
Dear Sir,
                           Re.-renovation of Hari Samarak (memorial) or side development


  We have been organizing Hari Pradasani Samaroh in the memory of daring freedom fighter and a great social reformer Sri Hari Singh Jaangpangi and other freedom fighters in village Dumar, Munsiari every year in the 1st week of November for more than five decades. In 2009 Hari Pradasani Samiti had requested as a chief guest and inauguration of exhihibition by you sir. People of entire area were happy to find their M.P. for the first time in the function in many decades. At the same time they expressed their happiness in your announcement of Rs2 lac either for repair of Sri Hari Samarak or additional work so that, it can enhance the facility for the convenience of extreme border people who gather every year for samaroh. Further, your assurance brought new rays of hope in the border people and was convinced that central government is serous about the development of this part of border area and willing to pay respect for contribution freedom fighters have who dared to tolerate to the extreme for the cause of nation’s freedom. It will definitely make a difference. Sir, it is not mela but an occasion to remember those freedom fighters who risked their lives for the independence of India even from the remotest and extreme India- Tibet border of Johar valley led by congress during freedom struggle. My appeal is please advice HariPradasani Samiti malla Dumar, Munsiari about the procedure to apply. However, you may direct the concerned authorities to select a government agency on the basis of competitive cost of construction. 
. However, we wish your goodness to apprize us about the fate of announcement. We have high hopes from our hard working and committed M.P. who expresses his deep respect for those who participated in freedom movement. They are the forgotten heroes of freedom movement led by Mahatma Gandhi. Tamtaji also wants to work for the development of common man, rural people, and border people and down trodden. Sir we shall appreciate your positive response in terms of budget allocation in order to enable samiti to organize the function in the memory of a true patriot, spirited  freedom fighter and unbelievable social reformer ( really a pride of Johar valley ) with greater zeal.

Thanking you! 

Devender



Tuesday, November 9, 2010

my memoir encounter with furious customer

My memoir – encounter with furious customer
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   I wish to illustrate here a case study about my encounter with a fiery and disappointed customer. During 1990s I was posted in Agra CBO-4 as ABM (sales) in Raja ki Mandi. One day when I was reviewing new business performance of dev officers and agents in the mean time an old man entered in the cabin, he was breathing terribly and staring at me angrily as sales department was in the first floor he had to come upstairs. I had never met him earlier and the moment he came inside my room his first question was, are you Mr. Jangpangi? My response was yes! Sir, He said, why are you sitting here? It was a bit uncomfortable question to me, and then suddenly I requested him to please sit down and offered him a glass of water. After taking water old man was relaxed then I inquired if he had any problem regarding our policy serving, he told his son was in infantry he had purchased a multi purpose policy, so as per policy conditions after death his wife gets monthly instalement regularly by post. But this time she has not received cheque, that’s why I had come to inquire in the ground floor I was told to meet you to tell our grievance. I requested the old man to please do favor giving policy number of the deceased, your late son. He gave me policy number, I requested to wait for ten minutes, I went to dispatch department asked record clerk to let me know about the fate of claim cheque, he went through the record and gave me registered number, date of dispatch and assured me to day registered letter containing cheque should be delivered. After getting satisfactory answer he was convinced.

  To my surprise the person who was so much annoyed and behaving so horribly with us in the beginning looked to be in a relaxed mood, mild smile was clearly visible in his face, then he asked me where you belong. My humble answer was Pithoragarh he immediately said basically he belonged to Almora after retirement from army as major he settled in Agra. Thanking with a smile, giving visiting card invited me to come to his house for a cup of tea. To me cup of tea does not matter what is important that how efficient service we can provide to the customer and thereafter body language and facial expression clearly indicates a sense of content and happiness which can be realized not expressed in words. This is the real achievement in one’s life. if  after service you get the best compliments from the customer it is the real wealth you have earned, it hardly matters in which capacity we are working. In many departments our people have gone through ST route but they have made their presence because of their efficient and sincere, working and intellect. Our ordinary people are doing extraordinary work. There are many such cases which I shall mention in future in order to focus to improve performance by developing knowledge and creativity skills.

  I am inspired to write such case studies, because one morning I was just thinking about books and magazines, suddenly I remembered seventy’s when I was a regular reader of Readers digest there was an article written by a U.S. army personnel who was posted in South Korea. I wish to share with all. It is story of New York City’s news paper boy according to him his father was the only bread winner in the family, to pull on family expenses his father was working as a carpenter, working as a salesman in a shop in the evening and weekend selling insurance policies of a company. But after some years his health started deteriorating after a brief illness he died. There was a question of survival that time this boy was studying in the school. Ultimately responsibility to look after family fell on his soldiers. He approached paper distributor for work. After much persuasion anyhow news paper distributor agreed to give him one lane to sell papers with the condition that sale of paper should improve. Paper boy started distributing consistently papers timely and safely. His commitment for the best service made him famous in the area. Satisfied with his work distributor gave more lanes to operate. Paper was being distributed well in time neat and readable, whether it was rainy day or snow falling. Customers were very happy and satisfied with the delivery system and excellent service being provided by him, so housewives in the lane decided since this boy is the best news paper boy they have found so far therefore decided to present Christmas gift. One day while he was on distributing process visiting some houses he found none to receive the paper, a bit worried thinking customers may be dissatisfied with service, what he noticed ladies have gathered in one of the client’s flat, before he could apologize in case they have any complaint regarding distribution of news paper to his astonishment he found one of the ladies coming forward to welcome him and told to come inside. she told, you are the best paper boy we have seen so far therefore they have decided to present him Christmas gift a cycle with attached battery so that your movement becomes comfortable and convenient. Gift is in appreciation of your impressive, excellent and satisfying work system After doing high school he joined U.S. army and handed over news paper work to his younger brother. He wrote from South Korea, I do not know how he is doing but emphasized whatever you do big or small if you do sincerely and efficiently and work is appreciated the happiness that you get on your achievement  can not be expressed in words it can only be felt immensely with gratitude throughout the life.

Devender              

    

Thursday, November 4, 2010

Hari Pradarshini





         Johar munsiyari watch

  Hari pradasani samaroh, village- dumar / burfu

  Every year Sri Hari pradasani samiti organizes hari pradasani samaroh w.e.f. 5th  to 7th November in the memory of late hari Singh jangpangi, a fierce orator, undoubtedly the most aggressive, vibrant and forceful freedom fighter and an amazing social reformer among other freedom fighters of johar valley. The specialty of jangpangi was after independence he continued his struggle for social awareness in terms of elimination of poverty, termination of illiteracy, removal of menace of untouchability, empowering women, empowering village panchayats, encouraging cooperative societies . As a matter of fact hari singh jangpangi was a staunch follower of Gandhi who led the freedom movement in the country, his priority / dream was to free India from foreign rule. Once independence was achieved second phase of Gandhi’s movement for social justice and communal harmony had begun and after his assassination his disciples decided to spread the massage of great saint throughout the nation and truthfully act upon his vision, but could not get decisive support because significant number of people were in favor of industrialization and during that period there was no hue and cry for pollution hazards, however, zeal of his followers did not diminish. Hari Singh was deeply impressed and admired social justice principle of Gandhi. He effectively worked for downtrodden and socially neglected class.

  Hari Singh popularly known as hari-da worked for the poor segment of our valley. He established Gandhinagar near madkot for the harijans of Burfu village and worked for their upliftment, he also founded a union of small scale traders to fight against monopoly of the big traders and helped them get cloth quota from the government .This made his work exemplary and his reputation as a social reformer improved tremendously .His close associates were Late Nari ram and Late Madhav Singh Jangpangi both freedom fighters who also contributed to his vision with the same passion. However due to his consistent movements and meetings he fell ill and expired .Society was deprived of his noble services which was genuinely required by poor section of our valley. Under the leadership of late Nar Singh Jangpangi with others (freedom fighters, social workers, traders and women) of johar valley decided to construct a memorial called hari samarak and hari pradasani samiti foundation was laid, that would organize function / exhibition every year in the month of November. The dreams of the most admired leader and a true social reformer of Johar Valley were carried on.

 Exhibition includes sale of woolen products like pasmina, carpets of different sizes, thulma, pankhi, maflar, tweeds etc. high Himalayan herbs and plants, other agricultural products which are useful for medicinal purposes. It was in order to encourage and provide marketing facility at door step to our weavers and growers. Expert’s advices regarding High altitude farming has given a confidence boost to farmers and economic stability .
Other programs are also included for various age groups of students to make them disciplined citizens of India, folk song and folk dance like dhuska chachuri, shoguna marriage songs etc. Competitions like Murga jhapat, Teen Per ki daud, katai dangal, tug of war like entertaining competitions for youth clubs and mahila mangal dal of villages. It is an effort to preserve our culture, tradition and values, simultaneously to provide a marketing platform for producers at their doorsteps who can not afford to go to market places to sell their items .It is a fantastic time to visit our native place when all have come from all over India to bond together, for elderly to meet their old friends, for younger ones to make new, to visit ancestors native villages, to buy traditional carpets, pasminas and to see and understand our culture. This will definitely encourage our cottage industry as well as promote tourism, resulting employment generation along with wealth generation. Neither we nor our children would like to rely or depend on government’s facilities forever. This is the era of competition and by nature we wish to live in the competitive environment.

  Indeed emphasizing on hand made products was a dream of Gandhi as it generates employment in the entire rural areas at the same time helps in checking exodus of rural population, products are environment friendly, give smell and touch of swadeshi. Hari Singh honestly spread swadeshi feel, he focused to protect our identity as bhotia tribe of johar valley, thus it is our duty to preserve our language , our culture , our traditional dress , food , folk songs and dances like dhuska-chachuri by passing information about the community down to generations otherwise they will always be confused about their community identity .No doubt our elders insisted community people to perform effectively and endeavor for remarkable achievements in all the fields, should be visible every where without loosing own identity. In order to translate thoughts of late hari Singh and other freedom fighters into tangible results, our elders had decided to organize Sri Hari samarak samaroh and which is regularly being held for more than five decades, thus, to a great extent we are able to come to their expectations. In the past years some of the notable persons and social figures of our valley that had been regularly visiting the function and contributing to make samaroh a grand success were regional freedom fighters, social workers like late Mangal Singh rawat, Late Durga Singh martolia, late lal Singh pangty, Late Hayat Singh brijwal and Gobardhan singh dhapwal etc.  When most of the families were shifting or migrating elsewhere for better opportunities, it was becoming difficult to run the celebration successfully this is why I wish to mention names like late Sri Megh singh jangpangi who motivated others and advised that samaroh has to continued and late Dham Singh jangpangi a primary teacher despite financial  problems arranged hari pradasani celeberation every year. He never worked for namesake; he was just a silent worker. Sarpanch Lok Bahadur Singh is also contributing his services in the foot steps of his father dhaam da. Unbelievable family contribution! Yes, it is true .

   
Hence I along with my wife smt pratima jangpangi, nokura, dumar / burfu,munsiari, presently at haldwani appeal and invite our valley people to please participate in the function and share your respective knowledge, experience to benefit our own people . We shall always welcome new ideas and suggestions to bring improvement.
Believe us hari pradasani samity’s commitment is social welfare for which hari Singh jangpangi struggled throughout his life.   His object was community to develop, let us all join hands in bringing our people together and protect our culture and help in growing it.

  Devender,